FAQS

Answers You Need

WHAT IS YOUR POLICY FOR DAMAGED PRODUCTS?

We strive to keep our products in good condition and hope our clients do too. While we understand accidents happen, the client is responsible for returning products back to us undamaged. If a product is damaged, the client is responsible for replacing the item. Fees will apply for damaged items.

WHICH PAYMENT METHODS DO YOU ACCEPT?

Currently we are only accepting Cash and Zelle.

WHAT ARE YOUR DELIVERY AND PICK UP HOURS?

We are flexible with our hours of operations. We understand some venues require same day pick up. We will accommodate for clients as long as the time of the day is reasonable. We usually start at 8am. We try not to pick up past 12am Midnight, due to safety concerns. However, depending on the situation, we will pick up late if need be. Also, if it is more convenient for the client, we also pickup next day. Exceptions are: Water slide and bounce houses.